International Shipping |
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Do you ship to my country? |
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Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time. |
What are my payment choices? |
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During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you. |
When will my order ship and what are my shipping charges? |
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Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you. |
What is the exchange policy? |
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We value your business greatly, and while we do not process outright returns, we are happy to offer an exchange or store credit for the cost of the silk, provided you cover the additional shipping charges incurred when we send your replacement order to you. Please note you must send your silk back to us within 7 business days. Please note that any attempt to exchange silk after that time period will not be honored.
If you wish to proceed, kindly contact us before mailing the silk back to us. Once we have determined the best course of action, please send the silk to:
Silk Baron
7625 Hayvenhurst Avenue
Unit #6
Van Nuys, CA
91406
Please be sure to include all pertinent details, including your address, phone number, order number, and name of new silk you desire.
Please also note that orders of fabric samples are final; no exchanges or returns will be honored for this kind of order. |